Our goal is for you to be 100% satisfied with your purchase from geniusthc.com. If you're not satisfied with your purchase, let us know. Please email firstname.lastname@example.org and we'll do our best to get this sorted out.
Please note: We do not accept returns for Genius products not purchased from www.geniusthc.com.
Item(s) purchased from www.geniusthc.com must be returned at the customer's expense in new, unused condition with original tags still attached in order to receive a refund (within 30 days of receiving the shipment). Limited edition items and items purchased on sale cannot be returned for a refund. To return an item(s) for a refund, send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges, with the exception of faulty or incorrectly shipped items. All returns are subject to a 5% restocking fee.
Returns should be shipped via insured traceable mail in a secure package to the following address:
1010B Caldwell Ave
Nashville, TN 37204